Important Notices

Changes to Bill Payments coming January 2015

PERSONAL BANKING AS OF JAN. 1, 2015

  • Canada Revenue Agency payments will no longer be payable in branch. Your payment options include:
  1. MemberDirect®, our internet banking service. Contact an EKC staff member to learn of all the benefits of this service. CRA recommends allowing 3-5 business days for payment processing. If not making payment 3-5 business days prior, then reporting may be required to CRA to avoid late payment fees. To do this, log on to the CRA website (www.cra-arc.gc.ca) and report payment.
  2. Mail payment directly to CRA.
  3. Pre-authorized payments can be set up through CRA (www.cra-arc.gc.ca).
  • Expecting a CRA refund? You can also set up CRA direct deposit
  • BC Ambulance payments can no longer be accepted. These can still be paid through your local Service BC Office, 1.800.665.7199 (MasterCard® or Visa®) or by mail.
  • All other bill payments will be processed electronically.
  • Property taxes will be unaffected by this process change.
  • Foreign cheques (Euros and UK pounds) will NOT be accepted.

COMMERCIAL BANKING AS OF JAN. 1, 2015

  • Canada Revenue Agency payments will no longer be payable in branch. Your payment options include:
  1. Pay online through EKC’s MemberDirect® Small Business, our internet banking service. CRA recommends allowing 3-5 business days for payment processing. If NOT making payment 3-5 business days prior, then reporting may be required to CRA avoid late payment fees. To do this, log on to the CRA website (www.cra-arc.gc.ca) and report payment.
  2. Mail payment.
  3. Pre-authorized payments can be set up through CRA (www.cra-arc.gc.ca).
  4. Expecting a CRA refund? You can also set up CRA direct deposit
  • PST will no longer be payable in branch. Your payment options include:
  1. Using EKC internet banking – set up as a bill payee (BC – PROV SALES TAX). If you choose to pay through online bill payment option you must continue to file your tax returns using eTaxBC or by mail.
  2. Report and pay at a Service BC Office.
  3. Mail payment.
  • BC Hotel Tax payments can no longer be accepted. Only payment option is to mail payment.
  • Property taxes will be unaffected by this change.
  • Foreign cheques (Euros and UK pounds) will NOT be accepted.
  • EKC WILL accept international wire transfers.

GLOBAL PAYMENT MasterCard® and MEMBER CARD® Debit Card Acceptance in U.S. and International ATMs

If you are traveling out of country the following are a few things to remember:

  • MEMBER CARD Debit Card can be used to withdraw funds at a U.S. or International ATM displaying the CIRRUS symbol
  • GLOBAL PAYMENT MasterCard® will NOT be accepted at U.S. or International ATMs
  • GLOBAL PAYMENT MasterCard® will continue to be accepted as a MasterCard at retail outlets for purchases and can also be used to get a MasterCard cash advance

Should you not have a MEMBER CARD Debit Card, we strongly encourage you to obtain one to maintain access to U.S. and International ATMs.

ATM Directory Reference Guide for Students

As you move away from home to pursue post-secondary education, you’ll naturally have questions about how to access your credit union accounts in your new community. Accessing your account through credit union surcharge-free ATMs close to your college or university means that any participating ATM is your ATM with the same great services and no service fees! It’s a great way to save your money for what’s really important.

The ATM Directory Reference Guide for Students is designed to help you find surcharge-free ATMs on or near college and university campuses across Canada. This guide lists each college and university alphabetically by province and identifies credit union ATM availability on campus and those located within a five kilometre radius.

The ATM network service is also listed to help identify those ATMs that operate via the ACCULINK® network, THE EXCHANGE® network or both. The data presented in this guide is for reference only, and is current as of September 2009.

You can continue to benefit from having access to your own credit union’s services through the credit union network of surcharge-free ATMs whether you’ve moved across the city or across the country. Now your credit union account goes where you go and your money is always close by when you need it.

This credit union ATM guide is just another way Canadian credit unions are here to help you plan for a brighter future.

 

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