Payment Confirmation
When a payment is made and a confirmation number is received, it does not mean the payment happened at that time. Please check your account later to confirm the payment.

Online Help

How to: Ways to Bank at EKC

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Online Banking Help
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East Kootenay Community Credit Union has added new Increased Authentication features to the login process. These features provide members with an additional layer of protection. Please login to set up the new security features.

Tell me more about the set up of the new security features.

Forgot your PAC?

If you have forgotten your Personal Access Code (PAC) or do not have one, please call our 24/7 Technical Assistance at 1.877.251.5230 or email us.

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Coming Soon

2-Step Verification for log-in to MemberDirect, EKC’s banking site.

It is a new security measure designed to help keep your accounts even more protected.

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