Branch Hours

Temporary Hours - Effective March 24, 2020

Appointments will now be done on the phone or by email unless your circumstances require an in-branch appointment.

Temporary Branch Hours

  • Sparwood – closed to foot traffic - please call 250.910.9222 or 1.855.222.5788
  • Cranbrook & Fernie - Tues.-Fri. 10am – 3pm and Sat. 10am – 2pm
  • Elkford - Mon.-Fri. 10am – 3pm
  • Commercial - Tues.-Fri. 10am – 3pm and Mon. 10am – 2pm

Temporary Phone Service Hours:

  • Monday - Friday: 9am - 4:30pm
  • Saturday - 9am-3pm

We have configured the phone system that allows calls from branches to have their phones answered by extra staff.

Cranbrook
Sun / Mon Closed
Tue – Fri 10 am – 3 pm
Sat 10 am – 2 pm

Commercial – Cranbrook and the Elk Valley
Sat / Sun Closed
Mon – 10 am – 2 pm
Tue – Fri 10 am – 3 pm

Elkford
Sat / Sun Closed
Mon  – Fri 10 am – 3 pm

Fernie
Sun / Mon Closed
Tue – Fri 10 am – 3 pm
Sat 10 am – 2 pm

Sparwood
Closed to foot traffic
Telephone service 250.910.9222

After Hours Technical Assistance
1.877.251.5230.

Holiday Hours - Cranbrook and Fernie

2020

Easter
Closed Friday April 10 and Saturday April 11
Return to regular hours on Tuesday April 14

Victoria Day
Closed Saturday May 16
Return to regular hours Tuesday May 19

Canada Day
Closed Wednesday July 1
Return to regular hours Thursday July 2

BC Day
Closed Saturday August 1
Return to regular hours Tuesday August 4

Labour Day
Closed Saturday September 5
Return to regular hours Tuesday September 8

Thanksgiving
Closed Saturday October 10
Return to regular hours Tuesday October 13

Remembrance Day
Closed Wednesday November 11
Return to regular hours Thursday November 12

Christmas
Cranbrook branch will close Thursday December 24 at 3:30 p.m.
Fernie branch will close Thursday December 24 at 3:00 p.m.
EKC will be closed Friday December 25, Saturday December 26
Return to regular hours on Tuesday December 29

2021

New Year
Cranbrook branch will close Thursday December 31 at 3:30 p.m.
Fernie branch will close Thursday December 31 at 3:00 p.m.
EKC will be closed Friday January 1, 2021
Return to regular hours on Saturday January 2, 2021

Holiday Hours – Sparwood, Elkford and Cranbrook Commercial

2020

Easter
Closed Friday April 10 and Monday April 13
Return to regular hours on Tuesday April 14

Victoria Day
Closed Monday May 18
Return to regular hours Tuesday May 19

Canada Day
Closed Wednesday July 1
Return to regular hours Thursday July 2

BC Day
Closed Monday August 3
Return to regular hours Tuesday August 4

Labour Day
Closed Monday September 7
Return to regular hours Tuesday September 8

Thanksgiving
Closed Monday October 12
Return to regular hours Tuesday October 13

Remembrance Day
Closed Wednesday November 11
Return to regular hours Thursday November 12

Christmas
Cranbrook Commercial and Sparwood branches will close Thursday December 24 at 3:30 p.m.
Elkford branch will close Thursday December 24 at 3:00 p.m.
EKC will be closed Friday December 25, Monday December 28
Return to regular hours on Tuesday December 29

2021

New Year
Cranbrook Commercial and Sparwood branches will close Thursday December 31 at 3:30 p.m.
Elkford branch will close Thursday December 31 at 3:00 p.m.
EKC will be closed Friday January 1, 2021
Return to regular hours on Monday January 4, 2021

 

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