Branch Hours

Temporary Hours - Effective July 7, 2020

Appointments will now be done on the phone or by email unless your circumstances require an in-branch appointment.

Temporary Phone Service Hours:

  • Monday–Friday 9 am–4:30 pm
  • Saturday 9 am–3 pm

We have configured the phone system that allows calls from branches to have their phones answered by extra staff.

  • Cranbrook Tue – Sat 9:30 – 10:30 am Seniors & members with compromised immune system
    Tue – Thu 10:30 am – 4:30 pm • Fri 10:30 am – 5 pm • Sat 10:30 am – 3 pm
  • Elkford Mon/Wed/Fri 10 am–3 pm • Tue/Thu closed to foot traffic
  • Fernie Tue–Fri 10 am–3 pm • Sat. 10 am–2 pm
  • Sparwood Tue/Thu 10 am–3 pm • Mon/Wed/Fri closed to foot traffic
  • Commercial Tue – Sat 9:30 – 10:30 am Seniors & members with compromised immune system
    Mon 9 am – 2 pm no teller service and by appointment • Tue – Thu 10:30 am – 4:00 pm • Fri 10:30 am – 5 pm
After Hours Technical Assistance
1.877.251.5230

Holiday Hours - Cranbrook and Fernie

2020

Canada Day
Closed Wednesday July 1
Return to regular hours Thursday July 2

BC Day
Closed Saturday August 1
Return to regular hours Tuesday August 4

Labour Day
Closed Saturday September 5
Return to regular hours Tuesday September 8

Thanksgiving
Closed Saturday October 10
Return to regular hours Tuesday October 13

Remembrance Day
Closed Wednesday November 11
Return to regular hours Thursday November 12

Christmas
Cranbrook branch will close Thursday December 24 at 3:30 p.m.
Fernie branch will close Thursday December 24 at 3:00 p.m.
EKC will be closed Friday December 25, Saturday December 26
Return to regular hours on Tuesday December 29

2021

New Year
Cranbrook branch will close Thursday December 31 at 3:30 p.m.
Fernie branch will close Thursday December 31 at 3:00 p.m.
EKC will be closed Friday January 1, 2021
Return to regular hours on Saturday January 2, 2021

Holiday Hours – Sparwood, Elkford and Cranbrook Commercial

2020

Canada Day
Closed Wednesday July 1
Return to regular hours Thursday July 2

BC Day
Closed Monday August 3
Return to regular hours Tuesday August 4

Labour Day
Closed Monday September 7
Return to regular hours Tuesday September 8

Thanksgiving
Closed Monday October 12
Return to regular hours Tuesday October 13

Remembrance Day
Closed Wednesday November 11
Return to regular hours Thursday November 12

Christmas
Cranbrook Commercial and Sparwood branches will close Thursday December 24 at 3:30 p.m.
Elkford branch will close Thursday December 24 at 3:00 p.m.
EKC will be closed Friday December 25, Monday December 28
Return to regular hours on Tuesday December 29

2021

New Year
Cranbrook Commercial and Sparwood branches will close Thursday December 31 at 3:30 p.m.
Elkford branch will close Thursday December 31 at 3:00 p.m.
EKC will be closed Friday January 1, 2021
Return to regular hours on Monday January 4, 2021

 

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