Commercial Account Manager – Permanent Full Time – Cranbrook

Position Name

Commercial Account Manager – Permanent Full Time – Cranbrook

Position Description

This position is a bargaining unit position

We are hiring for our Commercial Department which provides excellent member service to commercial members. This position provides comprehensive commercial account services to a portfolio of commercial members including the provision of deposit and complex commercial loan products and services.

Schedule Description

Permanent Full-Time – 37 Hours per week

Monday: 8:00am – 2:30pm
Tuesday – Thursday: 8:00am – 4:45pm
Friday: 8:30am – 5:00pm

Note: These hours may be altered due to operational requirements.

Qualifications Required

Secondary school diploma plus approximately 8 years related sales and service experience with EKC or another financial institution (including lending positions).

Candidates must also demonstrate the following:

  • Proficiency in written and oral communication skills and the ability to project a courteous, professional image.
  • Success in responding to member inquiries, problem-solving, and providing a high-level of member service.
  • Personal computer literacy with demonstrated keyboarding skills, proficiency in Microsoft Word of another processing program and email package.
  • Proven ability to achieve results and individual sales targets.
  • Demonstrated ability to communicate effectively with internal and external stakeholders.
  • Ability to work productively under minimal direct supervision.

Note: Successful applicants will also be required to complete an educational and training program and upgrade skills on a yearly basis by taking related courses.

Job Reference Number


Closing Date

August 31, 2022

Job Location

Cranbrook, BC

How to Apply

If this sounds like a position for you, please send in your resume and a cover letter to

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

We’re proud of our team. They make us who we are.