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Member Communication

You may have heard Kootenay Savings Credit Union unionized staff have voted in favor of strike action.

East Kootenay Community Credit Union (EKC) is NOT impacted by this labour dispute. We have four years left in our Collective Agreement.

Kootenay Savings is an independent credit union and their potential labour dispute does not affect our labour relations or our service to members.

Stop in and see us at the Cranbrook, Elkford, Fernie or Sparwood branch, call us, or visit EKCCU.COM


MEMBER CARD® transaction issues in USA

Members using their EKC MEMBER CARD® debit card in the United States may experience some transaction issues. The US is going through a significant change in their banking systems that may result in difficulties with card acceptance. As information becomes available to us we will update you. Thanks for your patience.


Simple tips to help you guard against identity theft

It is estimated that approximately one million Canadians are victims of mass marketing fraud and identity theft in Canada each year, at a cost of $10 billion.* While there are no typical descriptors for a fraud victim—it can happen to anyone—there are certainly steps that people can take to help protect themselves from fraud and identity theft.


eSwitch® Convenient Account Transfers

EKC’s eSwitch® service is a program that provides members with a convenient and hassle-free service to transfer their pre-authorized transactions and/or their balance of account from other financial institutions to East Kootenay Community Credit Union.


Travelling Outside of Canada?

Please review our Member Advisory on travel and emergency contact information.


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