Ways to Bank

Ways to Bank Help Files

We are here to help. The "How to" documents at this link describe the various methods and provide detailed instructions.

Now more than ever we suggest banking from the comfort of your own home.

Things you can do:

Lost or Stolen Card?

MemberCard: Call your branch or technical support.

  • Toll Free 1.866.960.6666
  • Cranbrook 250.426.6666
  • Elkford 250.865.4661
  • Fernie 250.423.9222
  • Sparwood 250.910.9222

After hours technical assistance
1.877.251.5230 (in North America) or email Technical Support.
Technical Support services include:

  • online banking issues
  • lost/stolen MEMBER CARD
  • ATM support
Lost or Stolen Credit Card: Toll Free 1.855.341.4643 24-hours a day, 7 days a week

Membership…we care

EKC provides members with a convenient and hassle-free service to transfer their pre-authorized transactions and/or their balance of account from other financial institutions to East Kootenay Community Credit Union.