Ways to Bank

Now more than ever we suggest banking from the comfort of your own home.

Things you can do:

  • Before you visit your branch please phone first as we have new ways to help members
  • Refer to Borrowing or Mortgage and Lending pages for staff email addresses
  • If you do visit a branch, please use hand sanitizing stations and maintain good hygiene practices
  • Ensure you and all your family members have MemberDirect, EKC’s online banking
  • Download EKC's App for mobile banking
  • Make use of the following services:

Lost or Stolen Card?

MemberCard: Call your branch or technical support.

  • Cranbrook 250.426.6666 or 1.866.960.6666
  • Elkford 250.865.4661
  • Fernie 250.423.9222
  • Sparwood 250.910.9222

After hours technical assistance
1.877.251.5230 (in North America) or email Technical Support.
Technical Support services include:

  • online banking issues
  • lost/stolen MEMBER CARD
  • ATM support
Lost or Stolen Credit Card: Toll Free 1.855.341.4643 24-hours a day, 7 days a week

Membership…we care

EKC provides members with a convenient and hassle-free service to transfer their pre-authorized transactions and/or their balance of account from other financial institutions to East Kootenay Community Credit Union.

Find Branch/ATM

Enter address, postal code or branch name