Accounts

Service Charges are Changing December 1, 2017

New rates will be posted Dec. 1, 2017

East Kootenay Community Credit Union (EKC) recognizes that your lifestyle and financial needs are unique to you. We're here to help you achieve your financial goals for every stage of your life.

We offer personalized service and smart financial advice that's easy to understand. EKC strives for exceptional quality, value and service, to give you the freedom and flexibility to manage your money and live your life the way you want.

FREE MEMBERLINK® Telephone Banking and FREE MemberDirect® Online Banking.

Dormant Accounts

What happens when my account is inactive?
Your account is considered dormant if you haven’t accessed it after a 12-month period. If your account has a value of $5 or greater, we will mail you a notice advising you to initiate account activity. If after 45 days you have not activated your account, we will close it and hold the funds separately and securely until you contact us.

If you don’t respond to the first notice, we will attempt two more contacts over a ten-year period. If you still haven’t come forth after 10 years, the funds are either transferred to the Unclaimed Property Society ($100 or more) or retained in a general holding account at EKC (under $100).

A $25 (effective January 1, 2015) Annual Dormant Account Fee will be deducted from the account value.

Why does EKC send the money to the Unclaimed Property Society?
This is a requirement for credit unions pursuant to the Unclaimed Property Act (British Columbia). The Unclaimed Property Society has access to more resources than EKC does and it will make further efforts to contact members to reunite them with their monies, especially in cases where we do not have current contact information.

How do I claim my funds and/or reactivate my account?
You can claim your funds or reactivate a dormant account at any time prior to the account balance remittance to the Unclaimed Property Society. Even if the funds have been transferred, we are happy to open a new EKC account for you. Contact your branch for assistance.

 

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