Member Advisories

March is Fraud Awareness Month

Tips to protect yourself from fraud

  • Don’t be fooled by the promise of a valuable prize in return for a low-cost purchase.
  • Be extra cautious about calls, emails or mailings offering international bonds or lottery tickets, a portion of a foreign dignitary’s bank account, free vacations, credit repair or schemes with unlimited income potential.
  • Don’t be afraid to hang up the phone, delete the email or close your Internet connection.
  • Don’t purchase a product or service without carefully checking out the product, service and company.
  • Don’t be afraid to request further documentation from the caller so you can verify the validity of the company.
  • Don’t disclose personal information about your finances, bank accounts, credit cards, social insurance and driver’s license numbers to any business that can’t prove it is legitimate.
  • Shred unwanted personal information such as bank statements, credit card bills, unwanted receipts, cheques, pre-approved credit applications and old tax returns.
  • Check your credit report every year and report problems immediately.
  • If a scam artist contacts you, or if you’ve been defrauded: Report it! Your reports are vital to the anti-fraud efforts of law enforcement agencies.

Know how to recognize a scam

There are many fraud types, including new ones invented daily.

Taxpayers should be vigilant when they receive, either by telephone, mail, text message or email, a fraudulent communication that claims to be from the Canada Revenue Agency (CRA) requesting personal information such as a social insurance number, credit card number, bank account number, or passport number.

These scams may insist that this personal information is needed so that the taxpayer can receive a refund or a benefit payment. Cases of fraudulent communication could also involve threatening or coercive language to scare individuals into paying fictitious debt to the CRA. Other communications urge taxpayers to visit a fake CRA website where the taxpayer is then asked to verify their identity by entering personal information. These are scams and taxpayers should never respond to these fraudulent communications or click on any of the links provided.

EKC News

  • Little Black Book of Scams - Your Guide to Protection Against Fraud
  • IPSOS announces Credit Unions rank #1 in Customer Service…
  • Interac e-Transfer potential scams

Little Black Book of Scams

  • This information is from ‘The Little Black Book of Scams’  produced by the Competition Bureau. The book is a guide to help individuals protect themselves against current scams

Myth Busters
Busting these common myths will minimize your chances of being scammed.

All companies, businesses and organizations are legitimate because they are licensed and monitored by the government: This is not always true. While there are rules about setting up and running a business or a company in Canada, scammers can easily pretend to have approval when they don’t. Even businesses that are licensed could still try to scam you by acting dishonestly.

All Internet websites are legitimate: This is not always true. Websites are quite easy and cheap to set up. The scammers can easily copy a genuine website and trick you into believing it is legitimate.

There are short cuts to wealth that only a few people know: This is not always true. Ask yourself the question: if someone knew a secret to instant wealth, why would they be telling their secret to others?

Scams involve large amounts of money: This is not always true. Sometimes scammers target a large number of people and try to get a small amount of money from each person.

Scams are always about money: This is not always true. Some scams are aimed at stealing personal information from you.

Golden rules
Remember these golden rules to help you beat the scammers.

  • Always get independent advice if an offer involves money, personal information, time or commitment.
  • There are no guaranteed get-rich-quick schemes—sometimes the only people who make money are the scammers.
  • Do not agree to offers or deals right away. If you think you have spotted a great opportunity, insist on time to get independent advice before making a decision.
  • Do not hand over money or personal information, or sign anything until you have done your homework and checked the credentials of the company that you are dealing with.
  • Do not rely on glowing testimonials: find solid evidence of a company’s success.
  • Log directly on to a website that you are interested in rather than clicking on links provided in an email.
  • Never send money, or give credit card or online account details to anyone you do not know and trust.
  • If you spot a scam or have been scammed, get help. Contact the Canadian Anti-Fraud Centre, the Competition Bureau or your local police for assistance.
Scammers are imaginative and manipulative. They know how to push your buttons to produce the response they want.

IPSOS announces Credit Unions rank #1 in Customer Service, Branch Service and Values My Business

Potential Scams – Interac e-Transfer

Did you receive an Interac e-Transfer notification you weren't expecting?
If you received a notification for an Interac e-Transfer that you were not expecting, contact the sender through a different communication channel to verify. If the notification comes from someone you don’t know, or you suspect it may be fraudulent, do not respond or click any links. Forward the email to



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