Our Mission...

We provide our communities with quality service from a secure financial base in a professional and caring manner.

Our Vision...

A secure and thriving institution whose quality services and wise use of profits create member loyalty.

Our Guiding Principles...

• Our members come first.
• We are accountable to our members.
• Profits result from excellent service to members.
• We share our success with our members, employees and communities.
• Our environment is respectful of all.
• Our employees are committed and well trained.
• Employee engagement leads to high satisfaction.
• We create community value through local knowledge and involvement.

Patronage Rewards

SAVE!! Your credit union service charges are less than the average chartered banks AND Members share in the distribution of earnings through patronage rebates and bonuses.

The more business you have, the more PATRONAGE REWARDS
come back to you at East Kootenay Community Credit Union.
Check your Equity Shares today!

Deposit Protection: CUDIC is a government corporation which protects all credit union depositors up to $100,000 as defined by regulation. For more information link to CUDIC on the web.

Your credit union is owned and controlled by the members.

Hours of Service
We are open "Member hours” .... not "Banker hours". Members can access our branch services five days a week, with extended hours on Friday, and our Insurance and Financial Planning offices, 6 days a week. More information on locations and hours of service.

With our CEO Jody Burk leading the way, East Kootenay Community Credit Union employs over 70 people in the area. Always looking towards the future we are continuing with the long-term direction we established in 2001 and have continued with a balanced focus and direction.

At EKCCU our customers are members, they are shareholders and each has an equal vote in the rules and in the election of directors from within their own ranks. Because of our close member ties, we are very much aware of the needs of the community. Member deposits are likely to be kept working in the community, to the benefit of all. Loan and mortgage policies are also likely to be the most liberal in the community, because we know, and can relate to, the problems our members are facing. We share our profits with our Members. We have given back to members over $3MILLION since 1988 and since 1994, thanks to our members; we have given over $280,000 back to our communities in donations and sponsorship.

In 2003 a major focal point was the exterior repair and upgrade to our administration centre and branch right here in Cranbrook, BC. The new brick exterior has been looked upon as an example of downtown revitalization and the credit union as a leader in this important movement.

The new Fernie branch has also been a major initiative. We have developed a positive image in the community from our business development activities and from the look of the new facility. We are very proud to have opened in Spring 2004.

In 1994, when the Royal Bank left Elkford, the town was left with no financial institution. East Kootenay Community Credit Union opened its doors and we have been proudly serving the community ever since.

Always looking for ways to serve you better, a full product review was undertaken in 2003 resulting in mortgage product improvements, a 7 year car loan, a car loan program through the local car dealers and a flexible line of credit. We are also using a current survey to develop an action plan for further product and service enhancements to ensure EKCCU is the Financial Institution of choice for our members.

As a Partner in our Communities we remain a strong supporter in our communities. In addition to our donations, our sponsorship of the Credit Union Puck Toss at the Kootenay Ice hockey games raised over $4000 for various charities. Many of our staff and directors invest time and participate in executive/director capacities in community organizations.

We are also very proud of the scholarships and bursaries we are able to offer to local students and have made great advancements in helping to develop the Centre of Excellence in Depression Research. East Kootenay Community Credit Union donated $10,000 to the Depression Centre Building on the $1-million-plus donation by B.C. Credit Unions.